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Thursday
Feb282013

Telecommuting

What with the current event of Yahoo's Marissa Meyer abolishing telecommuting, putatively to foster innovation (see, for example, CEO Mayer Calls in All Yahoo Telecommuters, in Monday's CIO), this guidance via Ziff Davis's CIO|Insight is (largely) sensible and timely. (Some of the practices are **too draconian or *debatable, based on my experience.) 

Nine 'Best Practices' For Telecommuting 

By Dennis McCafferty  |  Posted 02-27-2013 

Despite Yahoo! CEO Marissa Mayer’s ban on telecommuting, CIOs and other senior managers are warming up to the idea of allowing certain employees to telecommute. For certain, these workers must hold job positions that are compatible with the concept. And they have to "earn" this accommodation through proven performance. That said, the concept is gaining popularity. More than 3.1 million professionals in the U.S. telecommute for more than half of their working hours, which is a 76 percent increase since 2005, according to the Telework Research Network. And 20 million employees work from home at least one day a week. You can expect such requests to increase, because four of five workers say they'd like to work from home at least part-time. Clearly, a CIO can't move forward with these arrangements without giving the topic a great deal of consideration. After all, telecommuting can impact productivity, work quality and the safety of your organization's data assets. So to establish some guidance, Janco Associates has developed the following "best practices" for CIOs and other tech managers on telecommuting. These best practices are part of an extensive report from Janco titled CIO IT Infrastructure Policy Bundle.

  1. It's management's responsibility to decide which jobs can telecommute 
  2. Telecommuters should demonstrate appropriate independence and accountability 
  3. **Managers should allow one week's notice before terminating a telecommuting agreement 
  4. Employers should reimburse additional expenses of telecommuting 
  5. Telecommuters should work the same number of hours as other employees 
  6. **Caregivers must be used if dependents are present where the telecommuter works 
  7. Telecommuters should participate in mandatory meetings 
  8. Corporate data and sensitive information is company property 
  9. *If the telecommuter uses her/his own equipment, the company is not obligated to support same 

 

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