William F. Garrity

See this entry from the Double-Tongued Dictionary about "Office 2.0"--the notion that workers are not using their organizations' IT but rather are using consumer-oriented software and devices. 

Quotation:Savvy office workers frustrated that their on-the-job computer tools don’t function as smoothly as, say, an Apple iPod are taking matters into their own hands. No longer are they relying on company technicians, or information technology (IT) administrators, to choose the software needed to get the job done. They know how to pluck tools right off the Web. Industry observers use the term "consumerization" to describe the phenomenon whereby office workers are less likely to wait for the IT folks to equip them. [...] Forrester refers to the movement toward user control and individual empowerment as "Technology Populism," others refer to it as "Office 2.0."

I've blogged about this before... search "consumerization" for some representative posts. 

("The Double-Tongued Dictionary records undocumented or under-documented words from the fringes of English, with a focus on slang, jargon, and new words. This site strives to record terms and expressions that are absent from, or are poorly covered in, mainstream dictionaries.")